1. What payment methods do you accept?
We currently accept Cash on Delivery (COD) only. You pay in cash when your order is delivered to your doorstep.
2. Can I inspect the product before paying?
Yes! You have the right to open and inspect your order upon delivery. If the product doesn’t meet your expectations or has any defects, you can refuse the delivery without making payment.
3. Do you charge for delivery?
No, we offer free delivery across Pakistan on all orders.
4. How long does delivery take?
Delivery typically takes 3-7 business days depending on your location within Pakistan. We process orders within 1-2 business days and keep you updated via WhatsApp throughout the delivery process.
5. Which areas do you deliver to?
We deliver to all major cities and most areas across Pakistan. If you’re unsure about delivery to your location, contact us on WhatsApp and we’ll confirm availability.
6. How can I place an order?
You can place orders directly through our website or contact us via the WhatsApp button on our site for personalized assistance and product inquiries.
7. Are the suit colors accurate on the website?
We strive to display colors as accurately as possible. However, slight variations may occur due to screen settings and photography lighting. If you have concerns about color, feel free to contact us on WhatsApp for clarification before ordering.
8. What if a product is out of stock?
If a product becomes unavailable after you place an order, we will notify you immediately via WhatsApp and offer you alternative options or order cancellation at no charge.
9. Can I cancel my order?
Yes, you can cancel your order anytime before it’s dispatched. Once dispatched, you can still refuse delivery during the inspection at your doorstep. Contact us on WhatsApp for cancellations.
10. How can I track my order?
Once your order is dispatched, we’ll send you tracking updates via WhatsApp. You’ll receive the courier tracking number and estimated delivery date.